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management

LESSON

Lesson Learned: Pour une Diplomatie Non Gouvernementale

A partnership contract was drawn up by the project with each partner specifying its function, its responsibility and the management methods and the timetable for carrying out the activities. In addition to ensuring the administrative and financial management of the project, the grantee ensured that each partner has relevant monitoring tools.
Project Partner
Coordination SUD
Project Description
The objective of the project was to strengthen national and regional platforms of civil society organizations and to increase their influence. The project was based on the strategy that civil society platforms should play an important role in national, regional, and international negotiations. The project aimed to democratize debates on globalization and to enhance the influence of national and regional platforms on public policy-making. The project goals were: to develop national and regional NGO platforms; to enhance CSO advocacy skills through six exercises in nongovernmental diplomacy; the launch of an International NGO Resource Center; and the institutionalization and consolidation of the International Forum of National NGO Platforms. The project worked with national NGO platforms in Brazil, Chile, Senegal and the USA as well as regional platforms based in West Africa, India and Central Africa.
Evaluation Date
March 2012
LESSON

Lesson Learned: Civil society advocating for quality education & healthcare in Mexico

The project’s decentralized nature allowed the three CSO partners to adapt the project to their own local context during implementation. In some aspects, this increased the relevance for the participating CSOs as well their participants. Formalize relationships between subgrantees and their implementers with a written agreement that clearly articulates the roles and responsibilities of each, the project purpose, timelines, targets and performance indicator and reporting requirements even if this is only to be done verbally.
Project Partner
Rostros y Voces FDS, A.C.
Project Description
The project sought to strengthen the collective voice and action of civil society in the Mexican states of Chiapas, Hidalgo and Guerrero. The focus was on increasing the ability of local CSOs and women, indigenous groups and youth to demand equitable and quality public education and healthcare services through strengthening the ability of CSOs to train, inform, and raise awareness of these rights, and giving opportunities for them to advocate for these services as a basic human right. The use of local level CSOs was an effective approach to implement community-based activities, but the lack of an integrated programme between the states and national level limited its usefulness and potential impact. The use of a diagnostic to develop training and an agenda for action was a good technique, but required more focus on issues of voice and civic participation which were the main objectives of the project. The project strengthened advocacy efforts for more equitable health and education services in its targeted areas in Chiapas, Hidalgo and Guerrero. In particular, it increased individual knowledge, capacity and leadership among participating CSOs and community members. However, the extent of results is unknown due to the lack of outcome data. Changes are likely to be sustainable at the level of personal empowerment and relationships built with some public officials and the agenda provides CSOs with some of the key health and education issues to raise with officials in the future.
Evaluation Date
February 2012
Country
LESSON

Lesson Learned: Development of Sustainable Voter Registration Methodologies in Sub-Saharan Africa

The use of well-qualified project members who stayed involved to the end of the project also contributed to its effectiveness. The mapping and database researcher and case study consultants, as well as the reference panel members, had hands-on experience with voter registration methodologies in different African countries with different languages and election logistics.
Project Partner
Electoral Institute for Sustainable Democracy in Africa (EISA)
Project Description
In recent decades, virtually every African country has at some point considered modernizing voter registration technology. New ICT applications have been adopted in many African countries, particularly in post-conflict situations. The project was based on a sound strategy that clearly identified the institutional weaknesses in voter registration models. In selecting partner countries, geographic balance, a variety of political contexts, linguistic diversity, and different levels of technical knowledge were sought. The project’s aim was to generate knowledge and disseminate it among experts and institutional stakeholders. However, the link between knowledge, capacity, and the actual election process, which depends primarily on political will, was not explicitly established in the project design, nor was it incorporated as such in the project strategy. All project activities were successfully implemented and even delivered beyond expectations. The project management team developed a strong organizational and logistical support mechanism to guarantee smooth operation of the database and provided easy and immediate access to it. The project had a number of positive impacts, including ongoing in-depth discussions of voter registration reforms.
Evaluation Date
November 2011
Country
LESSON

Lesson Learned: Human rights and democracy campaign

Some partnership agreements lacked detail. Cooperation on the development of the manuals and the implementation of the initial training session was undermined by misunderstandings. These stemmed in part from the failure of the agreement between the partners to set out clearly their tasks and responsibilities.
Project Partner
Association pour la Recherche et l'Education pour le Développement en
Project Description
Aiming to contribute to the emergence of responsible and aware citizens in four of Senegal’s regions, the project provided information on human rights and democracy in the country’s most common languages - Wolof and Pulaar. The project also aimed to ensure citizens access to legal and administrative texts through local document libraries; and trained local resource persons to be involved in the establishment of democracy and human rights monitoring centres. The project responded to clearly existing information gaps and its relevance was enhanced by the fact that it sought to build the capacity of local officials and leaders to implement decentralization policies and other decision-making processes. It is a matter of concern, however, that the project did not include any lobbying component targeting the government itself, to address the language issue at policy level, which was the principal root cause for lack of relevant legal and administrative documentation.
Evaluation Date
October 2011
Theme
Country
LESSON

Lesson Learned: Promoting political participation of marginalized populations in Ecuador

If a project is managed remotely and implemented by an organisation that is not present in the country, there should be a capacity assessment to ensure that there is sufficient support provided to local partners both in terms of day to day monitoring and evaluation but also in terms of long term institution building.
Project Partner
IFES
Project Description
The objective of the project was to reinforce local governance by helping to strengthen democratic practices among the indigenous and Afro-descendant populations of Ecuador. The project’s key components comprised of training for young leaders from the indigenous and Afro-descendant communities in leadership techniques and political influence; activities to raise the awareness and visibility of the target audience; institutional strengthening of the partner organisations and the creation of opportunities for political dialogue. Ecuador introduced a new constitution in 2008, which focused on improving the living conditions of vulnerable and marginalized communities and groups, fighting poverty and the promotion of sustainable human development. The decision to focus the project on young leaders, including a fair representation of young women, who had not previously had the chance to learn about and practice their civic responsibility, also proved to be relevant to the political context of renewal in the country.
Evaluation Date
October 2011
Country
LESSON

Lesson Learned: Empowering people through citizens’ journalism in Albania

Outside of a few main service contracts, most of the supervision, reporting and contracting was informal. This resulted in the project not having readily available information on its activities, outputs, contracting or expenditures, and its financial and programmatic reports were not submitted to UNDEF in a timely manner. This delayed release of the second tranche of project funding, pushing back activities and requiring a time extension to complete the project in Albania.
Project Partner
Institute for Democracy, Media and Cultural Exchange
Project Description
Empowering people through citizens’ journalism in Albania sought to strengthen the outreach of CSOs representing socially vulnerable groups to the community through citizen journalism by 1) equipping CSOs with public communication skills, 2) establishing a community radio station and a web portal at Tirana University, and 3) training students to report on socially relevant topics. The project was unable to establish the on-air radio but continued some training components at the University of Tirana. Activities were also extended to the University of Elbasan which had an existing campus radio station and a dean interested in community radio and citizen journalism. The project created an internet portal called “YouRadio” that it based in the IRIOM project office where it could record and upload its programming. It also branched out to broadcast each programme on a national FM radio station run by Ora, through paid airtime at a regular time each week. Towards the end of the project, it also found the private Marlin Barleti University in Tirana interested in establishing a campus radio station and provided the project equipment to its communications department.
Evaluation Date
October 2011
Theme
Country
LESSON

Lesson Learned: Action Program for the involvement of religious leaders and community opinion leaders in promoting democracy and sustaining peace in Togo

Planned activities were mostly undertaken and the training and some published materials were of good quality. The vague strategy and the lack of professionalism of those responsible for its implementation have ultimately made the project less effective than it could have been.
Project Partner
Association Internationale des Educateurs pour la Paix du Monde
Project Description
The project aimed to contribute to the establishment of a climate of peace in Togo in advance of the 2010 elections. The project strategy was to involve religious leaders in support of the promotion of democracy and sustainable peace in Togo. In addition the project aimed to strengthen institutional support to community organizations, giving priority to community and religious leaders, and among them especially women and youth. The project document identified the poor state of human rights and the recurrence of electoral violence. Factors that reduced the relevance of the project were the limited involvement of main religious faiths other than protestant, the reduced audience of these churches, and the failure to address human rights violations actually committed in Togo.
Evaluation Date
October 2011
Theme
Country
LESSON

Lesson Learned: Empowering people through citizens’ journalism in Albania

Outside of a few main service contracts, most of the supervision, reporting and contracting was informal. This resulted in the project not having readily available information on its activities, outputs, contracting or expenditures, and its financial and programmatic reports were not submitted to UNDEF in a timely manner. This delayed release of the second tranche of project funding, pushing back activities and requiring a time extension to complete the project in Albania.
Project Partner
Institute for Democracy, Media and Cultural Exchange
Project Description
Empowering people through citizens’ journalism in Albania sought to strengthen the outreach of CSOs representing socially vulnerable groups to the community through citizen journalism by 1) equipping CSOs with public communication skills, 2) establishing a community radio station and a web portal at Tirana University, and 3) training students to report on socially relevant topics. The project was unable to establish the on-air radio but continued some training components at the University of Tirana. Activities were also extended to the University of Elbasan which had an existing campus radio station and a dean interested in community radio and citizen journalism. The project created an internet portal called “YouRadio” that it based in the IRIOM project office where it could record and upload its programming. It also branched out to broadcast each programme on a national FM radio station run by Ora, through paid airtime at a regular time each week. Towards the end of the project, it also found the private Marlin Barleti University in Tirana interested in establishing a campus radio station and provided the project equipment to its communications department.
Evaluation Date
October 2011
Theme
Country
LESSON

Lesson Learned: Governance and Transparency through Radio in Southern Africa

The Project was ambitious, organizationally complex and geographically scattered. It required strong coordination and direction. For various reasons, including gaps in project planning, a weak central management role, lack of clarity on organizational roles and responsibilities, and inadequate resources allocated for monitoring and technical support, the project was not implemented in a coordinated way.
Project Partner
Panos Southern Africa
Project Description
The project aimed to enhance dialogue between poor citizens across the Southern Africa region and policy-makers at local level. It also aimed to enhance the responsiveness and accountability of government institutions. To do this the project established Radio Listener Clubs (RLCs) and the produced interactive radio programming to bring citizens’ voices to the attention of a wider audience, and to bridge the gap between local decision-makers and poor rural and urban communities. Despite problems the project succeeded in producing and broadcasting a substantial set of programmes by both the community rural and urban radio stations. In at least three of the participating countries, the project increased awareness and knowledge of development issues and encouraged dialogue within communities to determine priorities for advocacy with local government. In Zambia the Project contributed in some way to increased engagement between the poor and local decision-makers in the rural target areas.
Evaluation Date
October 2011
Country
LESSON

Lesson Learned: Empowering Civil Society and Women to Engage in Policy Processes

One of the grantee’s implementation partners perpetrated significant fraud and had to be excluded from the project. Thanks to the solvency of the grantee, its organisation was able to find appropriate solutions to respond to these situations: using its own funds, it paid out an amount equivalent to the fraud in order to guarantee the implementation of the activities that had been initially planned. Financial and technical follow-up procedures were developed to ensure transparency in the management and to guarantee a good level of efficiency. Moreover, the grantee provided support and reinforcement of the capabilities of its implementation partners in financial and technical areas as well as in managing human resources.
Project Partner
Oxfam Great Britain
Project Description
The project’s objective was to promote a new socio-political culture in Honduras that recognizes equal participation of women in democratic governance at the local, regional and national levels. The project prioritized women in rural living in extreme poverty. The target women had very few educational opportunities and had rarely participated in politics and in decision-making. The goal of the project was: to raise awareness among citizens on the importance of full and equal women's participation in decision-making processes and equal access to justice; to strengthen the capacity of Civil Society Organisations to influence policy processes; and to institutionalize a Women’s Network at the local level. The project explicitly aimed to integrate the gender approach across all three outcomes.
Evaluation Date
August 2011
Country